Return portal is not accessible

The return portal is disabled and not accessible at this time.

Returns and exchanges

To start your return, enter your order number and email address or phone number

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return or exchange
  • You will get a confirmation email with the shipping guidelines once the return or exchange request is approved

 

What items are returnable?

We want you to be happy with your purchase and will happily accept returns for an exchange or full refund within 30 days of your receipt of goods.

Are there any charges for return?

  • There are no charges for returns
  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 working days.